1. Introduction
Welcome to Innestro Casino Hotel. These Terms and Conditions govern your use of our facilities, services, and website. By making a reservation, entering our premises, or using our services, you agree to comply with these terms.
Please read these terms carefully before your stay at our casino hotel. If you do not agree with any part of these terms, please do not use our services.
2. Definitions
In these Terms and Conditions:
- "We," "us," "our," and "Innestro" refer to Innestro Casino Hotel and its affiliated entities.
- "You" and "your" refer to the guest, visitor, or user of our services.
- "Casino" refers to the gaming facilities within our property.
- "Hotel" refers to the accommodation facilities within our property.
- "Property" refers to the entire premises of Innestro Casino Hotel.
- "Services" refers to all amenities, facilities, and activities offered by Innestro Casino Hotel.
3. Reservations and Check-in
3.1 Reservation Policy
To make a reservation at our casino hotel, you must be at least 21 years of age. Valid identification will be required at check-in. We reserve the right to refuse service to anyone for legitimate reasons.
3.2 Check-in and Check-out
Check-in time is 3:00 PM, and check-out time is 11:00 AM. Early check-in and late check-out may be available upon request, subject to availability and additional charges.
3.3 Identification Requirement
All guests must present valid government-issued photo identification (such as a passport or driver's license) at check-in. Non-residents must present a valid passport.
4. Payment and Deposit
4.1 Room Rates
All room rates are quoted in US dollars and are subject to applicable taxes and resort fees. Room rates may vary based on dates, occupancy, and availability.
4.2 Deposit and Payment Methods
A valid credit card is required to secure your reservation. We accept major credit cards including Visa, MasterCard, American Express, and Discover. Cash payments are accepted at check-out but not for securing reservations.
4.3 Incidental Charges
Upon check-in, we will place an authorization hold on your credit card for potential incidental charges. This amount will vary depending on the length of your stay and room type.
5. Casino Rules and Regulations
5.1 Age Requirement
All casino patrons must be at least 21 years of age. Valid identification is required to enter the casino floor. Underage individuals are not permitted in the casino areas at any time.
5.2 Gaming Regulations
All gaming activities within our casino hotel are subject to state gaming regulations. Innestro Casino Hotel reserves the right to refuse service to anyone suspected of cheating, fraud, or any other violation of gaming regulations.
5.3 Responsible Gaming
Innestro Casino Hotel is committed to promoting responsible gaming. Please see our Responsible Gaming Policy for more information.
6. Conduct and Behavior
6.1 General Conduct
Guests are expected to conduct themselves in a respectful manner toward staff and other guests. Disruptive behavior, excessive noise, or any actions that interfere with the comfort and enjoyment of other guests are not permitted.
6.2 Dress Code
Innestro Casino Hotel maintains a smart-casual dress code in certain areas of the property, including premium restaurants and VIP gaming areas. Appropriate attire is required at all times.
6.3 Prohibited Activities
The following activities are strictly prohibited on our property:
- Illegal gambling or cheating
- Possession or use of illegal substances
- Carrying weapons of any kind
- Solicitation or unauthorized commercial activities
- Damaging property or theft
- Harassment of staff or other guests
7. Property Rules
7.1 Smoking Policy
Smoking is permitted only in designated areas. All hotel rooms are non-smoking. A cleaning fee of $250 will be charged for smoking in non-smoking areas.
7.2 Pet Policy
With the exception of service animals, pets are not allowed on the property. Service animals must be properly identified and kept under control at all times.
7.3 Property Damage
Guests will be held responsible for any damage to hotel or casino property caused by them or their visitors. Charges for repairs or replacements will be applied to the guest's account.
8. Liability and Insurance
8.1 Personal Property
Innestro Casino Hotel is not responsible for any loss, theft, or damage to guests' personal belongings. We recommend using in-room safes for valuables. Additional safety deposit boxes are available at the front desk.
8.2 Limitation of Liability
To the maximum extent permitted by law, Innestro Casino Hotel's liability for any claim arising from your stay or use of our services is limited to the amount paid for your reservation.
9. Privacy and Data Protection
Your privacy is important to us. For information on how we collect, use, and protect your personal information, please refer to our Privacy Policy.
10. Cancellation and Modifications
For information regarding cancellations, modifications, and refunds, please refer to our Cancellation Policy.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law provisions.
12. Changes to Terms and Conditions
Innestro Casino Hotel reserves the right to modify these Terms and Conditions at any time without prior notice. The current version will be available on our website and at the front desk.
13. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Innestro Casino Hotel
1234 Fortune Avenue
Las Vegas, NV 89101
Email: [email protected]
Phone: (555) 123-4567
Last Updated: May 1, 2025