Introduction
At Innestro Casino Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our casino hotel, use our services, or interact with our website.
This policy applies to all guests, visitors, and users of our casino hotel services. By staying at our property, using our services, or accessing our website, you consent to the practices described in this Privacy Policy.
Information We Collect
We collect various types of information to provide and improve our casino hotel services:
Personal Information
- Contact details (name, address, email, phone number)
- Identification information (passport, driver's license)
- Payment information (credit card details, billing address)
- Stay preferences and special requests
- Loyalty program membership information
- Gaming preferences and activities
Automatically Collected Information
- IP address and device information
- Browser type and settings
- Website activity and interaction data
- Location information (if permitted by your device)
Information from Third Parties
- Travel agents or online booking platforms
- Business partners and affiliated companies
- Social media platforms (if you connect your accounts)
How We Use Your Information
We use the collected information for various legitimate business purposes:
- Processing reservations and providing accommodation at our casino hotel
- Managing your gaming activities and preferences
- Facilitating payment transactions
- Providing personalized services and recommendations
- Administering loyalty programs and rewards
- Communicating about promotions, events, and special offers
- Responding to inquiries and providing customer support
- Improving our casino hotel services and operations
- Ensuring security and fraud prevention
- Complying with legal obligations and requirements
Information Sharing and Disclosure
We may share your information with third parties in the following circumstances:
- Service providers who perform functions on our behalf (payment processors, IT services, etc.)
- Business partners and affiliated companies within our casino hotel group
- Legal authorities when required by law or to protect our rights
- In connection with a business transition (merger, acquisition, or sale of assets)
We do not sell your personal information to third parties for marketing purposes.
Data Security
Innestro Casino Hotel implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access to your personal information
- Correction of inaccurate or incomplete data
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
To exercise these rights, please contact our Privacy Team at [email protected].
Cookies and Similar Technologies
Our website uses cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Innestro Casino Hotel
Attn: Privacy Team
1234 Fortune Avenue
Las Vegas, NV 89101
Email: [email protected]
Phone: (555) 123-4567
Last Updated: May 1, 2025